Frequently Asked Questions

How do I find the fly I'm looking for?

There are a number of ways to find a specific fly. You can jump to a specific product from the home page, or you can filter by Category, Hatch or Designer from any product page . If you just can't find the fly you are looking for, send us a note here or give us a call.

How do I find my favorite fly designer?

You can jump to a specific fly designer from the home page, or you can filter by Category, Hatch or Designer from any product page . If you just can't find the fly you are looking for, send us a note here or give us a call.

What is the warranty on Umpqua packs, bags and vests?

AT UMPQUA, WE BELIEVE WE MAKE THE FINEST FISHING PACKS, BAGS AND VESTS IN THE WORLD.

As a result, we stand behind our fishing packs, bags and vests with a lifetime guarantee. If your Umpqua pack, bag or vest fails due to workmanship or material defect during the life of the product, please return it to us for repair or replacement. Damage due to ordinary wear and tear, accidents, or improper care may be repaired at a reasonable charge.

How do I integrate a vest with the Surveyor Backpack?

INSTRUCTIONS FOR INTEGRATING WITH THE SURVEYOR BACKPACK
The Swiftwater Tech Vest and the Toketee Vest are designed to integrate with the Surveyor 1100 Backpack. To integrate one of the vests with the Surveyor Backpack, please do the following:

1. Locate the compression straps that come with the Vests.
2. Remove/unclip the mesh back panel from the vest.
3. Clip the vest into the backpack at the shoulders.
4. Use the integration straps to connect the backpack and the vest together at the sides.
5. Tighten/adjust accordingly.

For pictures of the process, please visit the product specific page:

SWIFTWATER TECH VEST
TOKETEE VEST

Where can I get information on Umpqua rebates?

We have a page that has information and rebate forms for ongoing promotions. Visit https://umpqua.com/rebates to go to that page now. Or you can always email us at umpqua@umpqua.com or call us toll free at 800.322.3218 to speak with customer service.